Article 1 — Definitions

In these Terms & Conditions, the following definitions apply:

Bureau 12
The sole proprietorship Bureau 12, established in Leerdam, The Netherlands, registered with the Dutch Chamber of Commerce under number 90110692.

Client
Any natural person or legal entity that commissions Bureau 12 to perform services.

Agreement
Any arrangement between Bureau 12 and the Client concerning the provision of services and/or products.

Services
All creative, strategic, design, development, advisory, and execution-related activities.

Work
The result of the Services performed by Bureau 12.

Article 2 — Applicability

These Terms & Conditions apply to all quotations, offers, agreements, and activities of Bureau 12.

Deviations are only valid if expressly agreed in writing.
Any general terms and conditions of the Client are explicitly rejected.

Article 3 — Quotations and Agreement

Quotations are non-binding and valid for 14 days, unless stated otherwise.

An Agreement is concluded after written acceptance of the quotation by the Client.

Obvious errors or mistakes in quotations are not binding for Bureau 12.
Changes to the assignment are considered additional work and will be invoiced separately.

Article 4 — Execution of the Agreement

Bureau 12 performs all assignments to the best of its knowledge, expertise, and professional ability.

Bureau 12 is entitled to have work carried out in whole or in part by third parties.

The Client is responsible for the timely and complete delivery of all required information and materials.

Article 5 — Deadlines and Planning

All stated deadlines are indicative only and never strict.

Exceeding a deadline does not entitle the Client to compensation or termination of the Agreement.

Delays caused by the Client automatically result in an extension of the schedule.

Article 6 — Additional Work and Changes

Changes outside the agreed scope are considered additional work.

Additional work will be invoiced based on the applicable hourly rate or an agreed fixed fee.

Bureau 12 is not obliged to perform additional work without prior written approval.

Article 7 — Payment

Invoices must be paid within 14 days of the invoice date, unless agreed otherwise in writing.

All stated amounts are exclusive of VAT, unless explicitly indicated otherwise.

Unless agreed differently, project payments are structured as follows:

• 50% of the total project fee at project start

• 50% upon completion of the work

If the Client fails to pay within the agreed term, the Client is in default by operation of law, without further notice of default being required.

Bureau 12 reserves the right to suspend work until all outstanding invoices have been paid in full.

All judicial and extrajudicial collection costs, including legal assistance, are fully borne by the Client.

Dutch law applies to all payments and agreements.

Article 8 — Retention of Title & Intellectual Property

All intellectual property rights remain with Bureau 12 until full payment has been received.

After full payment, the Client receives a non-exclusive, non-transferable right of use.

This right of use applies only to the agreed applications.

Without written permission, the Client is not allowed to:

• modify the Work

• reuse the Work for other purposes

• resell or transfer the Work

Bureau 12 retains the right to use the Work for:

• portfolio presentation

• publication

• promotion

• marketing purposes

Unless a written confidentiality agreement states otherwise.

Article 9 — Liability

Bureau 12 is only liable for direct damages caused by intent or gross negligence.

Liability is limited to the invoice amount of the relevant assignment.

Bureau 12 is not liable for:

• indirect or consequential damages

• loss of profit

• missed savings

• reputational damage

• data loss

• business interruption

The Client indemnifies Bureau 12 against all third-party claims.

Article 10 — Force Majeure

In cases of force majeure, Bureau 12 has the right to suspend or terminate the Agreement.

Force majeure includes, but is not limited to:

• illness

• technical failures

• network outages

• pandemics

• government measures

• other unforeseen circumstances

Article 11 — Confidentiality

Both parties agree to maintain confidentiality regarding all confidential information obtained during the collaboration.

This obligation remains in force after termination of the Agreement.

Article 12 — Termination of the Agreement

Both parties may terminate the Agreement in writing.

If the Client terminates prematurely, the Client remains fully liable for payment of work already performed.

Payments already made are non-refundable.

Article 13 — Governing Law and Jurisdiction

All agreements are governed exclusively by the laws of The Netherlands.

Any disputes shall be submitted to the competent court in The Netherlands.

Contact

Bureau 12
Leerdam, The Netherlands
mail@bureau12.com